ICT Assistant Manager

Tafaseel BPO

Early Applicant

3 months ago
Be among the first 50 applicants

Exp: 2-3 Years

Full time

Abu Dhabi, United Arab Emirates

Job Description

ICT Project Management:
Design, implement, and manage major IT projects including system procurement, development, and upgrades
Identify opportunities and initiate improvement and updating of hardware, software and systems
Provide and lead technical consultancy to various project teams to meet project objectives and requirements
Manage external vendors to ensure technological systems continue to meet the requirements
Ensure technical and security architecture are adhered to the policies and guidelines
Hardware Management and Maintenance:
Maintenance and configuration of servers and storage network
Maintenance and configuration of computers and devices
Maintenance, configuration and distribution of laptops for staff use
Maintenance and configuration of network printers and devices
Maintenance and configuration of network devices including access points, wireless controller and firewall
Maintenance and configuration of projectors, teleconferencing and audio video equipment
Updating and managing the phone system
Creating an IT replacement schedule to ensure all IT equipment are in good working condition
Software Management and Maintenance:
Training management system, learning management system, and other related information management system
Computer operating systems
Software deployment and management
Staff training on appropriate use of software
Cybersecurity:
Work with respective vendors as main technical contact for cyber security matters
Drive implementation of cyber security measures
Other responsibilities as assigned by Reporting Officer

Requirement (qualifications and specifics):

Degree from a recognized University in information communication technology, computer science, or related field.
Minimum 2-3 years of relevant working experience
Demonstrated ability to learn and adapt to changing technologies
Proven ability to deliver IT projects on time, within budget and of excellent quality
Good project management skills
Excellent written and verbal communication skills