Information Technology Network Administrator

Job Responsibilities

• Monitor global network equipment availability and health.
• Troubleshoot and drive to a resolution a wide range of LAN and WAN outages and performance problems. Proper escalation to next level in timely manner.
• Maintain network equipment configurations with SW updates and HW refreshes.
• Execute deployments of new network infrastructure, new OS features, configuration changes according to defined project specifications.
• Interface with equipment vendors and service providers and manage service request escalations.
• Communicate and collaborate with a global community of end users and team members.

Experience Required

• Minimum 2-4 years of relevant experience.
• Proficiency in Layer 2 and 3 network protocols.
• Basic Fortinet and Juniper OS knowledge, Cisco OS knowledge is a plus.
• Familiar with Cisco WiFi solutions, Juniper Wifi is a plus.
• Familiar with monitoring tools such as Solarwinds, Forti-analyzer.
• Excellent written, verbal, customer service, and documentation skills
• Strong analytical and problem-solving skills
• Ability to work and think independently with minimal supervision.
• Be able to work after shift hours and weekends occasionally.