Information Technology Specialist
We are seeking an experienced, skilled information technology candidate to join our growing organization. In this position, you will be responsible for supporting network databases and systems, updating system hardware and software, troubleshooting for system errors, and assisting team members in supporting all data security and optimization. An extensive background in technology and computer science, with experience in maintaining and installing IT systems, is a must.
Responsibilities
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Handle business-critical IT tasks and system improvements
- Research and evaluate emerging technologies, hardware, and software
- Administer network and data security, including directory, group policy, firewalls, virus protection, and email security
- Assist with the design, implementation, and support of new software and features
- Evaluate connectivity issues, equipment, and software and hardware
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Provide helpdesk and technical support either by phone, remote access, or site visits
- Oversee troubleshooting for system errors
- Consult with vendors and clients to integrate and update company technology
- Ensure system optimization for all technology resources
- Install, configure, and support network system, workstation software, hardware, printers, and phones.
- Analyze staff and customers needs, identify vulnerabilities, boost efficiency and accuracy.
- Execute system and network administration, design, documentation, implementation, and testing, ensuring components meet needs and work together seamlessly.
- Implement applications and software upgrades, as well as performance troubleshooting.
- Train employees on both software and hardware, troubleshoot, and provide technical support when needed.
- Implement and monitor daily backup and recovery procedures.
- Resolving issues have with their IT systems and software.
Skills and Qualifications
Bachelor's degree in computer science.
2 years experience in IT.
Preferred Qualifications
Professional certifications.
