About INGOT Brokers
Founded in 2006, INGOT Brokers has positioned itself as a pioneer in the financial trading industry providing premium offerings to its clients. Such offerings include competitive trading conditions furnished to facilitate clients access to various global markets (such as stocks, currencies, indices, and commodities, among others), several account types to suit the different types of traders, and top-notch trading platforms.
Offices and Employees
INGOT Brokers has approximately 204 employees across its entities and offices undertaking various roles to push the company's operations forward and guarantee an excellent trading experience for its clients.
Main Duties and Responsibilities:
- Track and update continuously the market offers, ensuring the company remains competitive and informed of industry trends
- Analyze market trends and changes to identify opportunities and threats, providing actionable insights to the management team.
- Manage relationships and communications with external partners and third parties, ensuring clear and effective collaboration.
- Create and launch new financial instruments, offers, and marketing strategies that align with company goals.
- Develop and implement procedures and marketing campaigns that drive business growth.
- Stay informed on regulatory changes, ensuring that all offers and procedures are compliant with the latest regulations.
- Update agreements regularly, offers, and profitability analyses to reflect current market conditions and company objectives.
- Work closely with management to develop and refine new procedures and policies that enhance operational efficiency.
- Draft clear and comprehensive terms and conditions for new campaigns and offers, ensuring they meet legal and regulatory requirements.
- Collaborate with Sales, MT4/MT5 Admin and Customer Service teams to stay updated on corporate events, margin changes, and new instruments, determining their impact on client accounts.
- Address customer service inquiries and resolve client complaints, ensuring high levels of customer satisfaction.
- Oversee the implementation and analysis of new software campaigns, optimizing them based on data-driven insights.
- Prepare and update new offers, ensuring they are compelling and align with business goals.
- Work closely with Legal and Customer Service teams on legal documents, terms, and conditions, ensuring accuracy and compliance.
- Prepare and disseminate risk management announcements related to new instruments, margin changes, and other critical updates.
- Coordinate with LPS, Country Managers, and Campaign Systems to implement new features
- Any other duties relevant to the role.
- Required Skills and Experience:
- Bachelor's Degree in Economics/ Finance or relevant field
- 3+ years of experience in a similar role
- Fluent in English (both oral and written)
- Computer Literate (MS Office is a must)
- Leadership and Communication Skills
- Ability to work shifts (A and B shift)
