Company Description
We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
Main Purpose of Role
- To support planning and conduct management system audits in accordance with SGS procedures to enable delivery of assessment and certification services that meet customer requirements and appropriate accreditation standards
- To assist in business development as required and to provide specific technical support to expand the Company's capability to offer valued services to customers
Key Accountabilities
- Conduct audits (either desk-based or on client's sites) in accordance with established procedures and approved plans, maintaining a high standard of service delivery
- Complete all chargeable work within the required budget and timeframe to ensure customer satisfaction and efficiency of the business
- Ensure completion of all assigned work and relevant documentation and upload into the SGS system in accordance with required procedures, deadlines and standards to fulfil customer expectations
- Provide accurate and timely reporting as required by line management to assist the planning and management of operations
- Ensure effective follow-up and timely close-out of non-conformities in accordance with established procedures
- Manage personal schedule to work efficiently and to meet target changeability requirements as defined by the Operations Manager
- Project-manage auditing teams, as appropriate, to maximize efficiencies, enhance client satisfaction and ensure compliance with standards
- Undertake personal professional development and ensure appropriate training records and personal logs are updated and submitted to the NB to maintain relevant auditor registrations and competency codes and relevant industry knowledge
- If required, to provide technical support and staff training to all parts of the business to enhance the service capability of the business
- Support business development activities as required (including follow up and/or referral of inquiries, sales visits, assistance at events, seminars, etc) to enable on-going growth of the business
- To manage personal expenditure required to fulfil the role aligned with local SGS policies in order that customer relations and profitability of the business are not compromised
- To maintain a full knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective technical reviews.
- At all times adopt a safe and professional behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company's policies and procedures
- Ensure full compliance with the Company's Code of Integrity and Secrecy and Non-Disclosure Agreement
Qualifications
- Ideally able to demonstrate ability to identify and capitalize on any potential to maximize sales/revenue generated by the business
- Able to motivate and lead others in a project team environment
- Results oriented
- Bachelor of Engineering, preferably in Automotive, Mechanical, Mechatronics or Project Management Engineering. Certifications in IATF & ISO 9001.
- Has +4 years full time appropriate practical experience (including two (2) years dedicated to Quality Assurance and/or Quality Management activities in an automotive manufacturing organization (experience in industries with similar scopes of applicability is acceptable)
- Has knowledge of automotive core tools (SPC, MSA, Control plan and FMEA)
- Effective interpersonal skills; able to develop good working relationships with people at all levels
- Must be IT literate i.e., competent in the use of MS Office applications and preferable experience of using large and complex databases
- Willingness to learn and adapt to change committed to continuous personal and professional development
- Has working knowledge of English language and Language required for Local clients
Additional Information
- Approved IATF 16949 auditor or lead auditor with another CB
- Successfully pass Training Courses in relevant specialty standard (IATF 16949:2016)
- Successfully pass ISO 9001 Lead Auditor Course
- Specific Courses in Quality/six sigma will be as asset
