INFORT Egypt, part of Mansour Group, is a leading Communication and Information Technology (CIT) solutions provider with over 20 years of experience. We specialize in delivering turnkey solutions across various sectors, including Government, Financial, Healthcare, Oil & Gas, Education, and Telecom. Our operations cover Egypt, ,KSA and the United-Arab Emirates.
Applying Mansour Group's core principles and values, INFORT Egypt strives to apply honesty, truthfulness, and consistency in all our business transactions.
Responsibilities
- Monitoring and maintaining networks, servers, emails systems and data security.
- Preserve assets, information security and control structures.
- Upgrading, installing and configuring new hardware and software to meet company objectives.
- Implementing security protocols and procedures to prevent potential threats.
- Creating user accounts and performing access control.
- Performing diagnostic tests and debugging procedures to optimize computer systems.
- Documenting processes, as well as backing up and archiving data.
- Developing data retrieval and recovery procedures.
- Designing and implementing efficient end-user feedback and error reporting systems.
- Keeping up to date with advancements and best practices in IT administration.
Qualifications
- Bachelor's degree in computer science, information technology, information systems, or similar.
- Ability to work independently and maintain customer satisfaction.
- At least one year of experience in a similar role.
- Extensive experience with IT systems, networks, and related technologies.
- Solid knowledge of best practices in IT administration and system security.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication skills.
- Excellent troubleshooting skills.
