IT Officer-RUH Airport

JOB SCOPE (describe an overall summary of the job responsibilities)

End Point Device/ Peripheral (Desktop, Laptop, Printer, Smartphone, Wi-Fi) and Network Level 1 & Level 2 IT Support & Maintenance

JOB RESPONSIBILITIES (describe the major duties of the role in the order of importance)

Install, support and maintain computer hardware and software infrastructure

Ensure all computer systems are functioning properly including file servers, database servers, POS terminals, CCTV, internet connection, PA System, WAN and VPN connection

Oversee daily computer systems operations and performance

Liaise and negotiate with vendors or suppliers on quotation for setup, implementation, repair, and maintenance of IT hardware & software

Analyze computer / IT problems reported and recommend corrective, preventive and improvement measures.

Maintain proper administration records of IT equipment inventory, application software inventory, software licenses, IT equipment movement, networking & other IT related information

Provide training, guidance, and support to end users

Perform any ad hoc IT duties as assigned

JOB REQUIREMENTS (state the minimum experience, knowledge, education, language, technical skills, travelling requirements of this position.)

Diploma or above in Information Technology, Computer Science, or related disciplines

Minimum 5 years relevant experience preferably gained from sizable firms or multinational companies

Solid experience in supporting Windows Server and VMWare

Familiar with Windows operation systems and office applications

Hands-on experience in TCP/IP Networking, Basic Firewall, VPN, WAN/LAN network security

Strong problem solving and communication skills

Good command of spoken and written English.

Able to work independently and under pressure.