Job Description
Act as the primary point of contact for internal users experiencing technical difficulties.
Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, etc. is preferred.
Diagnose and troubleshoot technical issues, including account setup and network configuration.
Deploy new user hardware, OS upgrade, SW updates & troubleshooting end user issues day-to-day issues.
Respond to client issues, applications, and hardware, and take corrective actions.
Diagnose (hardware, software, printing solutions, peripherals, &network) to conclude the optimal way to resolve issues.
Perform desktop application installations, upgrades, and other support and maintenance activities.
Provision storage solutions, maintain backup jobs to develop backup policies and data recovery procedures to ensure save guarding of data as well as integrity & privacy
Desired Candidate Profile
Profile:
Education:
Bachelor s degree in information technology, Computer Science.
Work Experience
From 1 to 4 years of experience in IT Function.
Technical Skills
Having (MCSA & CCNA) Certificate is a plus.
Education:
Bachelor of Science(Computers)
Gender:
nm
Nationality:
Any Nationality
