Job Description
Serve as the first point of contact for users seeking technical assistance over the phone, email or ticketing system
Installing new software and hardware components
Regularly evaluating our IT systems to ensure they meet the necessary demands
Assisting with network administration tasks
Ensuring data storage is safe and secure
Resolving all issues coworkers have with their IT systems and software
Educating coworkers about network security and best practices for computer usage
Supporting the day-to-day operations of our computer network
Perform remote troubleshooting through diagnostic techniques and pertinent questions Install modify and repair computer hardware and software
Desired Candidate Profile
Profile:
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem-solving skills
Excellent communication skills
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Education:
Bachelor of Science(Computers)
Gender:
nm
Nationality:
Any Nationality
