Job Description
Job Role:
Do you have the skills and passion for providing IT Technical Support
We are looking to hire an ambitious enthusiast for our open IT Support position. Your job will be to provide technical support to maintain the organization s computer systems, both hardware and software, and other peripheral equipment in order to ensure optimal performance so that end users can maintain a high level of productivity.
If you are a curious, passionate, and driven individual who can adapt to any challenge and perform in a high-paced environment, apply now!
What You ll Do:
- Provide technical assistance for hardware and software
- Install and configure computer hardware, software, operating systems, networks, printers, and antivirus programs
- Monitor and maintain computer systems and networks
- Respond in a timely manner to service issues and requests
- Provide technical support for head office and operations
- Repair and replace equipment as necessary
- Provide training for end users on implemented systems
- Report project status and issues to the IT Manager
- Conduct daily preventive visits to various branches for support
- Provide hotline support 24/7 as needed for operations
- Use established systems to log requests, monitor progress, and track cases
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What You Need to Have:
- Bachelor s Degree in Information Technology
- 1-2 years of experience in IT
- Good standard of computer and data manipulation and interpretation skills with a good knowledge of Microsoft products such as Office 365 and Windows Servers
- Strong troubleshooting and critical thinking skills
- Good written and verbal communication skills
Desired Candidate Profile
Education:
Bachelors in Computer Application(Computers)
Gender:
nm
Nationality:
Any Nationality
