In your role as a Junior Crew member at UNF, it is essential to adeptly handle customer orders, be it for delivery or takeaway. You are expected to possess comprehensive proficiency in utilizing the POS system, aggregator systems, and managing various forms of payments. Your expertise in these areas is crucial to providing our customers with an exceptional experience
KEY RESPONSIBILITIES:
- Attend briefings prior to restaurant opening, well-groomed and equipped with the basic aids of Operations such as pens.
- Ensures a high standard of personal hygiene and adheres to standards of dress code for the position
- Complete mise-en-scene and mise-en-place before the restaurant opens.
- Check all the equipment at the station for their serviceability and maintenance
Requirements.
- Keep your work station clean and tidy at all times
- Smile. As it is serve to be a starting interaction with customer.
- Make sure that all aggregator portals are working and ready to receive orders
- Never miss the food is ready button whenever an order is ready for delivery
- Always remember to keep the aggregator listing updated whenever an item runs out
- The ability to process and interact with takeaway customers
- The ability to upsell takeaway orders
- Properly packaging the orders as per standard and making sure that all orders are handed over to delivery drivers or takeaway customers on time
- These include tasks such as making sure the operations area is clean, opening or closing the
- Registers, cleaning counters and preparing the processing station with the all required items such as napkins, cutlery, delivery bags etc...
- Manage transactions with the customers using cash registers.
- Collect correct payments whether in cash or credit.
- Issue receipt and correct change mentioning the amount tender being ordered and change.
- Redeem coupons from customer if presented once it is valid.
- Offer suggestive selling and introduce new one.
- Thanking customer for ordering with us and invite to come back.
Job Type: Full-time
Pay: AED1,
- 00 - AED1,800.00 per month
