Description
In this role, you'll tackle production issues, assist the Customer Support team, and analyze errors.
You'll develop automation software for operational needs and create monitoring scripts for integrations.
- Investigating and resolving production issues.
- Responding to escalated customer support inquiries.
- Conducting root-cause analysis of production errors.
- Developing operational automation software.
- Writing scripts for monitoring integrations.
Requirements
- B.S. in Computer Science or related engineering field.
- 1+ years of experience in software development or operations engineering.
- Working knowledge of databases, SQL, and Ruby on Rails.
- Detail-oriented and quality-focused approach.
- Excellent communication skills.
- Collaborative team player.
Benefits
- A fast paced, high performing team.
- Comprehensive Health Insurance
- Life Insurance
- Rewards & Recognitions
- Learning & Development opportunities
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