Key Account Executive

About the job: -

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Job Description: -

Mainly works with a Target, sells to current and potential direct accounts, and offers referral

partners sales support to help close deals or to streamline and improve the selling process.

Utilising key account data and preparing recurring and monthly reports for stakeholders.

To ensure customer satisfaction, respond to all inquiries from customers right away. Ensure the

right transaction and keep an eye on the data's quality.

Control and monitor all channels of communication through frequent meetings. to reward clients

and maintain their loyalty.

Keep in touch with customers to boost business operations.

Provide summaries of client comments and complaints.

Proven results in delivering client solutions and meeting sales goals.

Negotiate and interpret existing/renewal /amended contact through our internal and external

channels.

To establish and manage the pipeline in the enterprise segment, look for new opportunities, and

strengthen and expand on those that already exist.

Actively seek out new sales opportunities through cold calling and networking.

Set up meetings with potential clients and listen to their wishes and concerns.

Verify the RFP documents, create the bid submission materials, and monitor the process until it

is granted.