Key Account Manager - Modern Trade

Who we are

Lychee is Egypt's homegrown and leading healthy F&B brand, operating since 2012. Today, we have a 5000sqm factory, including a Greek yogurt production line, central kitchen and bakery, supplying our 30+ branches across premium locations. Our mission is simple, making healthier food choices accessible & sustainable for people's everyday lifestyle.

Lychee's offering has evolved across our 4 ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt.

What will you be doing

- Develop and maintain strong relationships with key modern trade accounts.

- Negotiate and secure contracts and agreements to achieve company sales targets.

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

- Identify and pursue new business opportunities within the modern trade channel.

- Develop and execute sales strategies to meet and exceed sales targets.

- Monitor market trends and competitor activities to identify new opportunities.

- Create annual account plans and ensure they are aligned with overall business objectives.

- Coordinate with internal teams to ensure smooth execution of promotional activities.

- Monitor account performance and implement corrective actions as needed.

- Prepare regular reports on account status and performance metrics.

- Conduct analysis of sales data to provide insights and recommendations for improvement.

- Present business reviews to senior management and key stakeholders.

- Address customer issues and complaints promptly to ensure high levels of customer satisfaction.

- Provide training and support to customers on product features and benefits.

- Ability to negotiate optimal placements and displays for lychee products.

What we are looking for

- Bachelor's degree in Business Administration, Marketing, or a related field.

- Minimum of 3 years of experience in a Key Account Management role within international FMCGs, along with 5 years of experience in modern trade.

- Proven track record of achieving sales targets and growing market share.

- Strong negotiation and relationship-building skills.

- Excellent communication and presentation skills.

At Lychee, we recognize and appreciate the unique strengths that each individual brings to our team. We are dedicated to fostering a workplace that values diversity and believes that a variety of perspectives, backgrounds, and experiences make a significant impact on our business success. We embrace and celebrate differences, viewing them as opportunities to enhance innovation, creativity, and overall company growth. We are an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive and contribute their best.