As a
Knowledge Writer at WorkMotion, you will collaborate with internal stakeholders within our Operations, Product, and Revenue teams, to write and maintain client-facing articles and country guides in our Help Center, as well as write internal manuals and maintain our internal knowledge base. You will ensure that our Knowledge workflows are efficient and the best in class. We are looking for an organized Knowledge Writer to set project goals, clear documentation and ensure that different content is completed according to schedule.
What You'll Do...
- Build and maintain exceptional content in our Knowledge Base by writing new and updating existing HelpCenter articles
- Craft content that solves problems for internal and external users of knowledge across the organization
- Leverage existing content to reduce duplication and drive content efficiency
- Audit and update existing content for accuracy, consistency, and style
- Communicate with partners to receive and verify knowledge updates
- Liaising with Product to update Platform
- Communicating with clients and talents to share new knowledge updates
- Gather information from subject-matter experts and organize procedure manuals and process documentation
What we're looking for...
- A Bachelor's degree in communication/Management/English Language
- One or more years of experience as an influential Writer (Technical Writer)
- Fluent English skills, native-English writing
- Proven ability to quickly learn and understand complex subject matter
- Superb written communication skills, with a keen eye for detail
- Ability to handle multiple projects simultaneously
- Demonstrate unwavering reliability, excel in independent work, thrive in remote settings, and adeptly manage multiple tools to ensure consistent output and quality
What excites us...
- Experience in Human Resources Management
- Experience in analytics to glean insights that can build more traffic to the HelpCenter
- Experience working with virtual teams, demonstrating success in partnering with other departments, including external service providers
- Experience in writing documentation and procedure manuals for various audiences
What we offer...
- As a remote and distributed team, you can do your best work from anywhere you are the happiest
- Trust-based work - organize your own schedule. We want to celebrate results, not hours spent working
- WorkFlex - easily workation from your dream destination
- Well-Being Day - a dedicated day off to disconnect and recharge
- Subsidised gym membership subscription
- Training and development allowance
- Opportunities to get to know some of your colleagues at our offices
- Regular virtual events and annual team meetups
- Some benefits may vary due to local law and regulations
Who We Are...
We are WorkMotion, an Employer of the Future.
By thinking outside the border, we are revolutionizing the working world and making the dream of working from anywhere a reality. Our all-in-one HR platform redefines global onboarding and management, ensuring 100% compliant remote employment.
What's great about being part of WorkMotion is that we practice what we preach - we're all about location flexibility. Joining us means embracing remote work without limits. Our passion lies in building a more globalized world and in transforming how we work in a meaningful way.
- WorkMotion is an equal opportunity employer, committed to fostering an inclusive environment that embraces individuals of diverse backgrounds, genders, sexual orientations, disabilities, religions, ages, and personal outlooks.**
