Position title
L1 Unified NOC/SOC Analyst
Description
We are seeking a detail-oriented and proactive L1 Unified NOC/SOC Analyst to join our team. In this critical role, you will monitor, analyze, and respond to security incidents and network operations to ensure the security and availability of our systems and services.
Responsibilities
- Monitoring: Continuously monitor network and security systems for alerts, incidents, and anomalies.
- Incident Response: Respond to alerts and incidents promptly, following established procedures to identify and mitigate threats.
- Troubleshooting: Perform initial troubleshooting of network issues and escalate to L2/L3 teams as needed.
- Documentation: Maintain accurate records of incidents, actions taken, and resolutions in the ticketing system.
- Collaboration: Work closely with cross-functional teams to ensure seamless communication and effective incident management.
- Reporting: Generate reports on incidents and system performance for review by management.
Qualifications
Requirements:
- Experience: 1-2 years of experience in a NOC or SOC environment.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
- Technical Skills: Familiarity with networking concepts, security protocols, and monitoring tools (e.g., SIEM, intrusion detection systems).
- Analytical Skills: Strong analytical and problem-solving abilities with attention to detail.
- Communication: Excellent verbal and written communication skills.
Preferred Qualifications
- Relevant certifications (e.g., CompTIA Security+, CCNA, or similar) are a plus.
- Experience with ticketing systems and incident management processes.
