Job Purpose:
The L&D Consultant will work to understand the clients needs, solution design and development in cooperation with the instructional designer and implement effective L&D solutions.
Operational Roles & Responsibilities:
- Designs technical and financial proposals in response to client's RFPs.
- Delivers a variety of training workshops to clients through different channels.
- Manages and participates in the full learning cycle, including needs analysis, design, development, implementation, and evaluation.
- Creates course materials and learning aids that support content delivery and skills assessments.
- Initiates new learning programs that are up to date to meet market needs and help Tharwah client base.
- Maintains a high level of customer responsiveness and addresses clients needs as requested within accurate deadlines.
- Evaluates the effectiveness of training programs and makes recommendations for improvement.
- Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Supports other functions/ departments whenever needed and convenient.
- Builds and maintains effective business relationships with Tharwah team and clients.
- Identifies training or process improvement opportunities and provides recommendations.
- Coaches the clients to identify gap analysis and training needs and to determine the most suitable solutions that address these needs.
- Develops or selects learning aids, such as training workbooks, participant guides, infographics, videos, hands on e-learning tutorials and reference materials.
- Works closely with the HR team to identify the Organization's learning needs.
- Performs other related duties as required.
Requirements
Required Qualifications:
- Bachelor's degree in a related discipline (Masters is preferred)
- Must be well-versed in instructional design models such as ADDIE, SAM, Handshaw, CCAF
- Must be fluent in Arabic and English language skills (writing, speaking, listening, comprehension)
- Professional certification such as APTD, CCMP/Prosci, SHRM-SCP/CP, Lead 4 Success, TOT, instructional design for instructor-led training, instructional design for e-Learning, instructional design for virtual training
- Knowledge of HR and/or leadership is highly recommended
- Required Skills:
- Coaching
- Training delivery
- Content development
- Agility
- Presentation skills
- Emotional intelligence
- Leadership
- Communication
- Self-awareness
- Responsiveness
