Nazih Group Established in the year 1975, we have been in the business serving our customers the finest beauty products. As the pioneer of beauty industry in the Middle East, Nazih Group offers a 360 solution to salons and beauty professionals along with its vast range of personal care products.
Nazih Group prides itself in having its own professional and retail showrooms as well as business offices across the Middle East and MENA region.
Nazih Group secures and maintain the market's trust and confidence by providing value-added services through its education center and service center, salon design services, and marketing & social media services.
At Nazih, we work in synergy to achieve our vision: ensuring customer satisfaction through a comprehensive range of brands and products, the highest quality of services, and value addition wherever possible.
The Learning and Development Manager is responsible for planning, developing, and implementing an organization-wide learning and development strategy that facilitates and drives individual development and capacity building in line with Organization requirements. This role includes the management of training programs, e-learning, and other learning tools.
Key Responsibilities:
Develop and Implement Learning Strategies:
- Develop and implement comprehensive learning and development strategies aligned with the organization's goals and objectives.
- Conduct needs analysis to identify and define current and future training needs.
Program Design and Delivery:
- Design, develop, and deliver training programs that enhance employee skills, performance, productivity, and quality of work.
- Implement a variety of training methods (e.g., classroom training, e-learning, on-the-job training).
Management and Leadership Development:
- Develop and implement leadership development programs to prepare employees for more significant responsibilities as the organization grows.
- Work closely with senior management to identify leadership development needs and create tailored training solutions.
Performance Management:
- Oversee the performance management process, providing support and training to managers and employees.
- Ensure that the performance management system is effectively utilized to drive high performance and employee engagement.
Evaluate and Report on Training Effectiveness:
- Develop and track key performance indicators (KPIs) for the training and development process.
- Analyze training data to identify trends and areas for improvement.
- Prepare regular reports for senior management on learning and development activities and outcomes.
Budget Management:
- Manage the learning and development budget, ensuring effective allocation of resources.
- Evaluate the cost-effectiveness of training programs and make recommendations for improvements.
Technology and Tools:
- Implement and maintain learning management systems (LMS) and other learning tools.
- Stay up-to-date with the latest developments in learning technology and methodologies.
Compliance and Quality Assurance:
- Ensure all learning and development activities comply with quality standards.
- Maintain records of training activities and outcomes in accordance with organizational policies and procedures.
Qualifications
- Bachelor's degree in Business Administration, or related field. Master's degree is a plus.
- 5+ years in Learning and Development, with at least 2 years in a lead or similar role.
- Strong project management skills.
- Excellent communication and presentation skills.
- Ability to lead and manage a team.
- Proficiency in learning management systems (LMS) and e-learning tools.
- Strong analytical and problem-solving skills.
- Ability to work with all levels of the organization.
