Learning and Development Manager

Job brief

We are seeking an experienced Training and Development Manager in Food Services industry to lead our organizational training efforts.

In this role, you will be responsible for devising and implementing a comprehensive training strategy that aligns with our business objectives. Your primary focus will be identifying training needs, designing relevant programs, and assessing their impact on employee performance and loyalty.

As a Training Manager, you will collaborate with various departments to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of the company. Successful candidates for this position typically have backgrounds in business, leadership, development, Hospitality and Food services.

Your responsibilities will include enhancing employee skills, improving performance, increasing productivity, and fostering a culture of continuous learning and development throughout the organization.

By overseeing our training initiatives, you will play a vital role in driving employee growth and ensuring the achievement of our business goals.

Responsibilities

• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
• Draw an overall or individualized training and development plan that addresses needs and expectations
• Deploy a wide variety of training methods
• Conduct effective induction and orientation sessions
• Monitor and evaluate training program's effectiveness, success and ROI periodically and report on them
• Manage training budget
• Provide opportunities for ongoing development
• Resolve any specific problems and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments and best practices

Requirements and skills

• Strong background experience in Hospitality and Food Services.
• Proven work experience as a Training Manager
• Track record in designing and executing successful training programs
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
• Excellent communication and leadership skills
• Ability to plan, multi-task and manage time effectively
• Strong writing and record keeping ability for reports and training manuals
• Good computer and database skills
• BS degree in education, human resources or relevant field