Job Description
Analyze the overall training needs of the hotel and each department, formulate strategies based on the needs, and submit a training business plan to the General Manager and administrative committee for review
Ensure effective implementation of training programs in:
New employees
Train the trainer
Guest service training
Specialized training for technical positions (certificate in departmental procedures)
Supervision and management skills training
Management development
Fire and life safety training
Sales skills
Employee retraining
Monitor the progress of each department's training business plan to ensure training objectives are achieved.
Keep all hotel training records
Work with department leaders to design, develop and implement training plans that meet specific
Department requirements to ensure the development of training courses and effectiveness of training
Assist department trainers in preparing and conducting department training and conducting evaluations External contacts
Update information and records of training resource and material suppliers
Contribute to the work of the region as directed by the Regional Human Resources Director and General Manager
Provide advice on formal employee performance appraisals and appraisals conducted in accordance with company guidelines
Exchange ideas with employees regularly and maintain good employee relations
Desired Candidate Profile
Education:
Bachelor of Technology/Engineering
Gender:
nm
Nationality:
Any Nationality
