Customer Service Oriented, flexible & with patience
Multitasking Abilities
Strong Work Ethics /Good Etiquette
Open to flexible timing as may arise
Duties & Responsibilities:*
Preparation & dispatching of renewal letters to the tenants
Assisting the Customer Service Manager in related to work aspect such as handling leases /renewals/ follow ups of rental payments/non- renewals feedback /documentation, handling dispute/ complaints /answering enquiries & leasing of apts/ negotiation of rent from tenant, helping creating questionnaire during surveys etc.
To create Lease contracts after receiving renewal documentations
To ensure all documentation are valid when uploaded in the system during renewal process
Printing of /Loyalty Card -Privilege Kit & to ensure all supplies are kept & in order in stores
To liaise with Marketing for ordering the Loyalty privilege kit
To inform all tenants by mails on the collection of Lease Agreement/Ejari & Privilege kit
To handle maintenance calls & log in AMFM program during the break /absence of the Service Call Administrator or GS Operator-maintenance break time and non-availability to attend the calls.
To handle main board & assign tasks of the Office Coordinator in her absence or break time.
To attend and conduct surveys if needed on related tenants sponsored activities
To coordinate and liaise to all concerned Dept (Leasing/Marketing/Security/Maintenance/
