Logistics Coordinator

This is the perfect role for you if you are looking into being part of a scaling company that is transforming the way business is conducted in MENA. If you are an experienced fulfillment or logistic professional who is customer-obsessed and genuinely takes interest in ensuring that customers and partners have a best-in-class delivery experience, we'd like for you to be part of Tradeling's growing Logistics Operations team.

About Tradeling

Tradeling is MENA's leading and most extensive B2B marketplace dedicated to streamlining the purchasing process for both buyers and sellers. We are committed to optimizing business procurement by connecting international suppliers with MENA region buyers. Tradeling empowers both buyers and sellers to improve their business operations through tailored product offerings and customized tools, enhancing efficiency and effectiveness. We embrace the challenge to innovate on behalf of our customers and vendors connecting global and regional suppliers to MENA-based demand.

Your Role

As the Logistics Coordinator, you will be based in our fulfillment center in Dubai CommerCity and report to the Logistics Supervisor. Your role involves managing daily logistics operations in different shifts and providing the best experience to our clients and partners. You will be expected to have exceptional operations and troubleshooting skills, and leverage your experience and expertise in warehouse and transportation management systems. Your core responsibilities revolve around:

• Management of daily operations - route planning, dispatch wave planning, and prioritizing safety in handling shipments both under the roof and on the road
• Planning and executing morning dispatch wave plans for delivery associates and managing the floor in safe manner
• Owning the logistics delivery experience KPIs: Success rate (delivery and pickup), Optimize truck utilizations, Improve SPR (shipments per route), Cost per order
• Coordinating with outsource head count providers and managing the hiring, on-boarding, and training of associates
• Continuously optimizing the operations processes and enhancing the overall productivity
• Working with a TMS (transportation management system) partner and optimizing the route planning process
• Identifying the opportunities in the logistics flow and coming up with the projects to optimize cost and improve speed of delivery

Your Team

Logistics Operations is a growing team at Tradeling. This is a super exciting time to make a big impact on our employee experience. Our Logistics Operations team works smart with handy technology and strives to optimize and enhance the existing technical tools and systems to ensure that we not only meet but exceed the customer expectations. Our main objective is getting the products to the customer in the most efficient and effective manner with minimal touches and interactions.

Who we look for

This role is for someone who has strong communication and stakeholder management skills, as there will be interaction with cross-functional teams on a daily basis. Ideally, we're looking for someone who has:

• A Bachelor's degree preferably in Operations, Logistics, Supply Chain or a related field
• 2 to 3 years experience in logistics operations
• Operations team management experience ( 10 associates and large pool of drivers)
• Excellent technical and analytical skills in using and managing data, deep dives, root cause analysis and corrective actions
• Solid hands-on expertise in using Excel spreadsheets and formulas, Google sheets, Google forms, creating process flows, etc.
• Hands on experience working on any transportation management system

What you'll get in return

• Opportunities for personal development and career advancement
• Support and guidance from the moment you accept an offer all throughout your professional journey at Tradeling
• An environment that values ownership and collaboration
• A company culture grounded in diversity and where integrity is pivotal
• Management and leadership team that cares for your wellness and fulfillment at work
• Colleagues and team mates who are fun and proactive, and who embody Tradeling's Values
• Market-benchmarked compensation and benefits
• First-hand involvement in our first to last mile operations at our fulfillment center in Dubai CommerCity

Ready to apply Here's what to expect.

Our talent acquisition team strives to match the best talent to our open opportunities. Once you are contacted for the role, you'll have the opportunity to showcase your experience, background and skills during the screening call. If you are shortlisted to move forward to the next steps, you can expect a series of interviews and possibly a case study stage. You'll know things are looking great if we initiate a background check and/or final interview, potentially leading to an offer of employment.