Job Description
OVERVIEW/BASIC FUNCTION: We are offering an opportunity to hospitality students to join the team at Rosewood Abu Dhabi. As Marketing Intern you will be gaining on-the-job experience by supporting the day-to-day operation of the Marketing department and assisting in the implementation of different projects for a period of 6 to 8 months. You will embody the ways we work: intuitive, engaging and refined. Through your efforts, you can make a difference in the experience of our associates, our guests and in our community. This role will require exceptional attention to detail and a passion for delivering outstanding customer service. The best candidate will have an engaging manner and understand the importance of delivering intuitive and first-class service. Being part of Rosewood Abu Dhabi team means that training and development opportunities are available and with the hotel being a key part of Rosewood's global expansion plans, this role could be a stepping stone to exciting international career opportunities. RESPONSIBILITIES: Plan and organize content photoshoots for the following channel: Facebook and Instagram. Oversee Rosewood Abu Dhabi website page and other online media such as TripAdvisor to ensure all is updated and aligned as per Rosewood Hotels & Resorts standards. Ensure that all on-ground marketing materials are up-to-date and effectively displayed on various platforms such as IPTV, totems, and lift screens, in order to promote the hotel's services and facilities to guests and visitors. Manage the hotel's social media accounts, which includes creating engaging content, scheduling posts, and community management. Manage the hotel's email marketing campaigns, including the creation of newsletters and promotional emails. Creation and design of hotel collateral, food and beverage outlet promotion visuals and menus, hotel advertising and festive season brochure within Rosewood Hotels & Resorts standards. Coordinate media visits and influencer stays, from creating the itinerary and making necessary bookings to ensuring that the guest experience meets expectations and that the hotel receives positive coverage. Support the Marketing Manager and give ideas to develop a program of highly innovative marketing events/activities, to ensure that Rosewood Abu Dhabi has a creative schedule of events and communication, tailored to each business/outlet. Engage positively with the Operational teams to harness their great ideas, and deploy as part of the marketing agenda. Ensure that standards are maintained at a superior level on a daily basis. Day to day administrative tasks such as complimentary and entertainment forms, database update and Purchase orders follow up. All other duties as required. QUALIFICATIONS: Experience: None. Education: Currently enrolled in an accredited Hotel Management School. General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills: Proficiency with Microsoft Office products; proficiency in the operation of standard office equipment. Language: Required to speak, read and write English, with fluency in other languages preferred.
