NAOS CX is seeking a
Bilingual Team Leader with a Medical Background to join our team. As the Team Lead, you will be responsible for overseeing a team of bilingual professionals, ensuring efficient workflow and high-quality service delivery.
Responsibilities:
- Lead and motivate a team of bilingual professionals
- Utilize your medical background to provide guidance and support
- Ensure compliance with industry regulations and standards
- Collaborate with other departments to optimize processes
- Conduct regular performance evaluations and provide feedback
Requirement:
- Fluency in English and Arabic to effectively communicate with a diverse team
- Bachelor's degree in a medical field, such as pharmaceutical sciences, medicine, veterinary, or a related study
- Previous Call center Experience
- Proven experience in a leadership role within a pharmaceutical or medical field.
- Demonstrated ability to manage and motivate a team towards achieving common goals
- Strong understanding of medical terminology and processes
- Excellent organizational and time management skills
- Ability to adapt to a fast-paced and dynamic work environment
- Effective problem-solving and decision-making skills
- Strong interpersonal and communication skills
If you are a bilingual professional with a strong medical background and leadership skills, we encourage you to apply for this exciting opportunity at NAOS Solutions.
