Membership Coordinator

Membership Coordinator

Job Duties:-

• Attend to annual membership, subscription, applications, and inquiries through phone, walk-ins, and emails.
• Handle queries, information requests, and complaints regarding membership.
• Follow up on membership leads.
• Conduct tours for potential members or inquiries.
• Ensure the delivery of the brand promise and provide exceptional, friendly, courteous, and professional guest service.
• New member onboarding process.
• Handle Membership payments
• Prepare renewal lists, guides, and emails using mail merge. Generate proforma invoices.

Requirements:-

• Exceptional command of the English language both spoken and written with excellent communication skills.
• Computer literate.
• Excellent in telephone skills.
• Customer oriented person who is able to interact with all nationalities and levels.