Merchandising Operations Intern

Position Purpose:

The Gifting Trainee will support the end-to-end management of the gifting process, assisting with logistical coordination, tracking, and documentation to ensure seamless execution of CRM and promotional gifting campaigns. This role will involve close collaboration with cross-functional teams, administration, and process management to uphold high standards in timely and effective gifting operations.

OUR MANIFESTO

At Sephora, we stand together, and we stand for something more. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to reimagine the future of beauty.

Reimagine your future, with Sephora.

OUR VALUE PROPOSITION:

We have a powerful culture that fuses aspirations, uniqueness, authenticity and valued by each and every Sephora member:

These are the values:

Beauty & Beyond:

We reimagine beauty by inspiring our customers, empowering people and helping them become the best versions of themselves.

Creativity Unleashed:

We encourage exploration, innovation and having fun.

Endless Evolution:

At Sephora you are empowered to choose your own path and accelerate your growth.

Boldly Authentic:

We celebrate diversity and embrace your unique and winning spirit.

Key Accountabilities:

Gifting Process Support

• Assist in the organization and execution of gifting campaigns across CRM, in-store, and online channels.
• Maintain accurate and up-to-date gifting trackers, including inventory status, timelines, and campaign-specific details.
• Coordinate with internal teams and external partners and vendors to ensure timely fulfillment and delivery of all gifting requirements.

Cross-functional Collaboration

• Liaise with warehouse, logistics, and brand teams to align on gifting timelines and specifications, ensuring all stakeholders are informed and engaged.
• Support the Merchandising Operations & Animation Manager with administrative tasks to facilitate smooth cross-departmental communication and workflow.

Documentation and Reporting

• Keep detailed records of gifting processes, inventory movements, and project updates to ensure transparency and continuity.
• Provide regular updates to the team, including reports on gifting status and potential areas for process improvement.

Skills, Experience & Personality

• Bachelor's degree or equivalent, with a strong interest in merchandising operations and project coordination.
• 1-2 years experience in Merchandising/Project Coordination.
• Proficiency in MS Office (Excel and PowerPoint) and excellent organizational skills, with strong attention to detail in managing documentation.
• Highly organized, with a proactive approach to handling multiple tasks related to gifting activities.
• Excellent communication skills in English, capable of collaborating effectively with various teams.
• Adaptable, team-oriented, and aligned with Sephora's values of creativity, authenticity, and continuous improvement.

Most importantly, the candidate needs to live and breathe the Sephora Culture, DNA and Employee Value propositions (EVP). They need to have excellent authentic communication, strong confidence, leadership and influencing skills and be energized by working in a fast paced, dynamic environment.