Implementing complicated Network Security and Cyber Security solutions from different vendors.
Planning, coordinating and distributing tasks, priorities and approaches to team members and stakeholders.
Technical support for escalations of customers to achieve their SLAs.
Troubleshoot Network and Cyber security systems issues.
Timely and efficient resolution of cases with corrective actions taken.
Alignment with the Project Management Department to deliver projects.
Performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams.
Assess, prioritize, respond, and report on time for expedite requests.
Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QOS)
Manage and maintain all network and endpoint security infrastructures and assure all security controls with the best practices are applied.
Plan, schedule and execute System Upgrade to the recommended version as per the patch management review process.
Maintain and monitor all certificates installed in F5 and communicate to the stakeholders before certificate expiry to avoid any business interruptions.
Maintain all security clients such as and not limited to Antivirus, NAC, VPN etc.
