Overview
Facility overview:
Danat Al Emarat Hospital, is a leading centre for women's and children's health, offering advanced medical services across specialties including Neonatology, Paediatrics, Obstetrics & Gynaecology, and Women's Health. Danat Al Emarat combines world-class medical care with top-tier hospitality standards, providing VIP suites and specialized services for local and international patients.
Role overview:
The Nursing Supervisor is accountable for the overall management of the hospital during after-office hours, serving as a key leader and decision-maker. In this role, they act as a liaison, problem-solver, and spokesperson, ensuring smooth operations and effective communication. The Nursing Supervisor supports staff, addresses challenges, and plays a proactive role in managing resources outside of regular working hours. Additionally, they contribute to fostering a positive environment by providing guidance and support to the team.
Responsibilities
- Complete and hand over daily reports to the incoming Supervisor, including bed occupancy reports required by the DOH during night shifts.
- Provide leadership, mentoring, and resource management for nursing operations after office hours.
- Always be available with the pager and code phones, responding to any emergency codes and conducting mock drills.
- Provide clinical and administrative support across all hospital units and departments after office hours.
- Ensure adequate nursing coverage for the next shift, arranging float/overtime staff as needed, and approving leave requests.
- Monitor and evaluate nursing clinical quality standards and practices, always ensuring compliance.
- Collaborate closely with senior management, nursing teams, and physicians to maintain high standards of care.
- Coordinate patient transfers and bed allocation, ensuring effective management during periods of high demand.
- Resolve any issues or complaints from patients, staff, or families, and follow up on complaints to ensure satisfaction.
- Support staff development, provide counselling, and mediate conflicts, ensuring a positive and effective work environment.
Qualifications
- Bachelor's degree in nursing with an active DOH license.
- Minimum of 8 years of experience post qualification, not less than 5 years of experience in a supervisory role.
- Excellent communication, teamwork, and leadership skills, with a focus on continuous professional development .