Document scrutiny and collection of applications for visa processing- Handle customer/applicant queries personally or via email, telephone
Handle cash and bank related transactions if assigned and ensure 100% accuracy
- Record & maintain all application data.
Ensure accurate & timely data entry into the system with zero errors.- Ensure all administration and logistics of passport delivery to consulate/applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in the process
- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/customers.
Encourage applicants to provide feedback on services provided and their overall experience at the application center.- Ensure that the entire process is completed within the mandated Turn Around Time
Assist Deputy Manager / Operations Manager in the execution of projects
- Preferred Personality or Behavioral Traits*
Russian speaking or good knowledge of Russian language
Basic Knowledge of Computer skills
Proficiency in MS office & good typing speed
Adaptability and presence of mind to handle customer queries and complaints
Knowledge of English language and ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness
Job Type: Full-time
Pay: From AED5,
- 00 per month
Application Deadline: 07/07/2024
Expected Start Date: 10/07/2024
