Operations Manager

About Culinary Arts Group

The Culinary Arts Group, headquartered in Singapore, aims to deliver exceptional dining experiences globally. Establishments in Singapore include the modern grill restaurant Revolver, Chilean South Pacific restaurant Araya, and one Michelin-starred omakase restaurant Hamamoto. More details at www.culinaryartsgroup.co

Later this year, Culinary Arts is bringing its culinary expertise to Dubai's Business Bay with two new establishments.

Both places will feature menus crafted by renowned three Michelin-starred chef Tristin Farmer and his team. Tristin has trained and worked with some of the world's leading chefs across London, Dubai, Hong Kong, and Singapore.

About the position | Restaurant Operations Manager

We seek a driven and results-oriented Restaurant Operations Manager to join our dynamic team! In this crucial leadership role, you will oversee all aspects of the restaurant's daily operations, ensuring smooth execution, efficient resource utilization, and a focus on exceeding guest expectations.

Job Description:

Lead and manage all aspects of restaurant operations, including scheduling, staffing, inventory control, food safety, and guest satisfaction

Develop and implement operational procedures and systems to optimize efficiency, minimize waste, and maximize profitability

Maintain a safe and clean work environment, ensuring adherence to all health and safety regulations

Recruit, train, and develop a high-performing team, fostering a positive and collaborative work environment

Oversee beverage cost control by monitoring inventory, negotiating with vendors, and minimizing waste

Analyze restaurant data to identify trends, optimize pricing strategies, and improve operational performance

Prepare and manage budgets for all operational aspects of the restaurant

Collaborate with the Restaurant Operations Director on beverage menu development and overall guest experience

Resolve guest concerns promptly and professionally, ensuring guest satisfaction

Stay informed about industry trends and best practices in restaurant operations

Collaborate with the Marketing team on marketing initiatives and execution

Oversee the backend system of SevenRooms, Point of sales, etc.

Ensure adherence to all safety and hygiene regulations by the respective government agencies within Front of House

Requirement:

Minimum of 5 years of experience in the restaurant industry, with at least 2 years in a management role

Proven track record of success in leading and motivating restaurant teams

Strong understanding of restaurant operations, including food preparation, service standards, and inventory management

Excellent communication, interpersonal, and conflict-resolution skills

Strong work ethic, problem-solving skills, and a focus on achieving results

Ability to prioritize multiple tasks and deadlines effectively in a fast-paced environment

Food handling certification is a plus