Job purpose:
The Operations Officer will work under the supervision of the division chief. The selected candidate will support the administration of the work plans and the day-to-day TA division activities, including budgeting operations, reporting, and dissemination. The job involves frequent interaction with other AMF departments and units, government officials, consultants, and external organizations.
Accountability and key responsibilities
The Operations Officer's duties and accountabilities include, but are not limited to, the following:
- Conducts day-to-day activities in line with stipulated policies and procedures.
- Develops and maintains, in close collaboration with the IT team, the AMF's consultant's database and ensures easy access to it by the technical assistance team.
- Leads the development and monitoring of the division's annual work plan and budget, including providing administrative and operational accounting services.
- Ensures that operational activities are executed within the allotted budget and timelines, identifies issues, collects data, establishes facts, and draws valid conclusions as required.
- Manages, maintains, and improves the division's administrative record management system in line with AMF policies and procedures.
- Follows activities and deliverables and ensures the timely collection and analysis of the data required to track performance against the division logical framework indicators and check that the appropriateness of the indicators is reviewed periodically.
- Works closely with the division chief and an external consultant to develop a robust monitoring and evaluation (M&E) system.
- Coordinates inputs to periodic reports for senior management and board meetings and delivers presentations to internal performance review meetings, as required.
- Builds and maintains strong relationships with both existing and new sub-contractors and suppliers and liaises with the other AMF's internal departments and units (legal, finance, support service, procurement, etc.) for a smooth and quick turnaround of operations.
- Organizes and coordinates the division's events, internally and externally, including regular division team meetings to follow up on operational updates, issues, and ideas.
- Engages closely with AMF's IT team and provides updates on technical assistance and partnership activities for the AMF website.
- Engages closely with the internal communication team and assures the quality and consistency of all division's products and services, including documents, publications, and promotional material.
- Acts as the division's focal point for risk management, ensures that administrative issues and identified risks are handled and resolved accurately and quickly, and the division's policies, procedures, and risk register are up to date.
- Contributes to identifying improvements to the division's policies and implements procedures and controls covering all areas of activity to fulfill all relevant procedural requirements while delivering high-quality and cost-effective results.
- Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices, taking into account leading practices, improvement of business processes, cost reduction, and productivity improvement.
- Other duties and responsibilities as assigned by the division chief from time to time.
Qualifications and experience required
- A master's degree from a reputable university with a distinguished academic record in business administration or related fields is required.
- A minimum of 7 years of relevant experience with some technical knowledge in public finance, financial sector development, and public digital infrastructure.
- Strong organizational skills, associated with excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills.
- Good analytical skills and technical competence in the area of the division's objectives.
- Advanced skills in project cycle activities and good knowledge and understanding of the activities, policies, and procedures of multilateral and bilateral financial institutions. Prior work in similar organizations is an advantage.
- Advanced knowledge of business operations management software, data analytics and programing applications.
- Excellent communication and writing skills in Arabic and English, including the ability to prepare reports and analyses, make presentations and routine correspondence. French, as a third language, is a solid advantage.
- Ability to create and maintain good working relationships with officials in member countries as well as with international financial institutions partners and facilitate contacts and meetings with them and other stakeholders.
The AMF offers competitive terms of service in accordance with the applicable employment policy, which includes tax free salary, housing allowance, furniture allowance, air ticket allowance, education allowance, and defined life and medical insurance.
Only short-listed candidates will be contacted.
