Operations Supervisor Site Based

Day-to-Day Operations:

• Guide team members in the resolution of issues arising during day-to-day business act as initial point of escalation for operational issues
• Identify root causes, define and implement corrective actions within the operational team as necessary to prevent / address issues as they arise
• Monitor and analyse compliance and performance of carriers and suppliers with the use of dashboards and reports, ensuring follow up with respective supply chain stakeholders
• Attend customer meetings on operational topics where required, provide input as required to prepare team meetings, monthly reviews and quarterly business reviews
• Support the on-boarding of suppliers to ensure SOP compliance
• Monitor KPIs, identify continuous improvement opportunities and discuss suggestions with Operations Management
• Contribute to the design and implementation of improvements to processes or policies in collaboration with other CLL functions within the Control Tower or region
• Manage other tasks assigned by Operations Managers

Team Management:

• Schedule and manage team workload, overtime and vacation planning to ensure business continuity and prevent disruption to operations
• Ensure adherence to established work standards and work processes
• Provide input to Operations Manager in performance evaluation and professional development of team members, including training / development plans and succession planning

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.