Organization Excellence Officer

The Organization Excellence Officer is responsible for conducting research and studies, supporting in the development of policies and communicating them to concerned stakeholders, and defining initiatives to improve business processes, policies, and procedures.
Responsibilities
Conduct day-to-day activities while ensuring compliance to policies and procedures
Contribute to the identification of opportunities for continuous improvement of systems, processes in line with leading practices
Establish working relationships with relevant internal stakeholders
Collect feedback from internal stakeholders on issues being faced and other requirements
Contribute to the preparation of progress reports directed to all relevant stakeholders to keep them informed of progress
Conduct research and benchmarking studies to identify best practices and international standards in terms of Organization Excellence and provide input for the design of business process quality programs
Conduct organizational studies to serve as a reference for Organization Excellence programs identification and development
Review current policies and processes templates and identify gaps based on research inputs, best practices, and lessons learnt to suggest needed modifications and improvements
Prepare, schedule, and conduct workshops with concerned functions in order to identify core and operational activities being implemented within each function and identify improvement opportunities, challenges, and risks
Provide needed support for the development / update of comprehensive policies and processes ensuring alignment with Organization Excellence programs, templates, daily operational activities, research results, expert inputs, and best practices
Draft business process catalog including a list of policies, procedures, processes, and delegation of authority in coordination with the organization functions
Develop training materials to train the organization employees on processes and applications in coordination with concerned stakeholders
Communicate policies and processes with concerned internal stakeholders and schedule training sessions to ensure proper implementation
Assist in the automation processes with the concerned department as per the approved budget
Collect and analyze performance reports and business gaps form concerned functions and consolidate findings into Organization Excellence performance reports to identify improvement needs
Define initiatives to improve business processes, policies, and procedures and optimize operational efficiency
Qualifications
0 to 2 years of experience in an Organization Excellence field
Bachelor s Degree in Business Administration or equivalent is required

Desired Candidate Profile

Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality