Ensuring the development and institutionalization of all services related to organizational excellence and continuous improvement, by establishing an internal framework of standards and processes, intended to engage and motivate employees to deliver services that fulfill excellence requirements within business expectations. As well as managing the strategic planning activities at Alaqtar, facilitating, and following up on the implementation of its strategic initiatives.
Duties & Responsibilities:
Developing a Framework that clearly defines the fundamentals, principles, and practices of Organizational Excellence and leading its implementation on a companywide scale, in line with the strategic goals and aspirations
Reviewing all systems, policies, forms, and procedures developed and implemented by Alaqtar's various divisions/departments to guarantee procedural optimization and adherence to the established Organizational Excellence Framework
Assessing the organizational health of Alaqtar and identifying improvement areas, as well as ensuring the use of appropriate programs and tools for the implementation of enhancement solutions
Conducting benchmark studies against best practices for organizational excellence, such as International Excellence Models and frameworks, in order to identify areas of improvement and take the proper actions accordingly
Developing, managing, and reviewing the strategic planning process at Alaqtar, as well as defining the standards of operations in developing and reviewing the strategic plans
Tracking, monitoring, and facilitating the progress of implementing the approved strategic initiatives, which include following up on deadlines and related information, and scheduling necessary meetings between the concerned parties to share requirements
Facilitating the process of setting Key Performance Indicators (KPIs) and targets for the different functions, ensuring alignment with Alaqtar's strategy
Developing adequate criteria and convenient mechanisms to monitor performance against the defined Key Performance Indicators (KPIs) and measure the progress towards achieving the objectives
Developing and maintaining Alaqtar's performance management framework and effectively monitoring and reporting Alaqtar's outcomes across all levels, in order to provide the concerned stakeholders with a detailed representation of the business's current st
Providing support to strategic initiatives owners with key project management knowledge areas and solutions, in order to assist in successfully managing and implementing strategic projects
Performing any other duties related to the job as assigned by the direct supervisor
Requirements
Bachelor's degree in Business Administration, management, statistics, economics, or any related field
5 - 7 years of experience in same role
Fluent Arabic & English
Functional Competencies:
Expert
Accuracy & Attention to Details
Audit
Documenting & Reporting
Follow-up & Coordination
Knowledge of Policies, Procedures, Laws & Regulations
