Park Service Supervisor - Emiratization - Dubai Holding Entertainment

About Dubai Holding Entertainment:

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai's mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East's largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND Dubai and LEGOLAND Water Park.

Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit reaching over 200 nationalities and 4 million listeners each week in seven languages.

Building on ARN's commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.

Job Overview:

Here's your chance to step into the role of Park Services Supervisor at Riverland. In this position, you'll take on key responsibilities that include:

This position provides Park Services support but not limited to Supervise work activities of the Janitorial team to ensure overall Hygiene, cleanliness and order Parkwide maintaining the Stipulated standard.

Key Accountabilities:

• Assigns Team Leader/members their duties and inspects work for conformance to prescribed standards of cleanliness.
• Prioritizes tasks and assigned duties to achieve set deadlines.
• Conducts periodic quality checks to ensure assigned tasks were delivered as expected.
• Ensures appropriate Inventory and Coordinates with external vendors for maintenance of all Cleaning equipment and tools.
• Prepares Internal or Guest related Incident reports for management review.
• Follows procedures for the Safe use of Hazardous chemicals and powered equipment to prevent damage to property and/or deviate from work accidents.
• Investigates Guests complaints regarding Cleanliness standards and takes corrective action.
• Coordinates work activities among departments.
• Conducts orientation training and on the job training to explain work procedures, and to demonstrate use and maintenance of equipment.
• Conducts Inventory checks to ensure adequate supplies.
• Makes recommendations to improve service standards and ensure a more efficient operation.
• Performs cleaning duties in cases of emergencies or staff shortage demonstrating team effort.
• Has an eye for detail to determine need for repairs or replacement of equipment and report to the relevant department for corrective action and follow up.
• Attends staff briefings for General discussions and ways to Deliver Positive Guests Experiences.
• Issues supplies and equipment to team members following internal processes.
• Records data regarding work assignments, personnel actions, timesheets, and prepares periodic reports.
• Prepares work schedules for the Team.
• Identifies training requirements for Team Members and ensures attendance for skill enhancement.
• Supervise pest control operations within the park.
• Performs other duties as assigned.

Qualifications:

• Good Communication Skills
• Proven team leader/Supervisor that works well in a fast paced, hourly goal driven environment
• Background in Housekeeping and upkeep management
• A Strong team player with a GO GETTER attitude
• Should have good knowledge to operate Cleaning powered equipment and Chemicals application.
• Positive attitude
• Adapts well to a changing work environment

Experience:

• A minimum of 3-4 years of experience in UAE in a Housekeeping Role required.
• Would have worked in a Team Leader/Supervisor position for at least 2-3 years Supervising a big team.

About the Benefits:

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.

We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!