Patient Educator

Cleveland Clinic Abu Dhabi is inviting applications from registered nurses for the Patient Educator position

JOB SUMMARY

This position is responsible for providing individualized and small group patient education as well as planning for and providing family educational activities according to the Scope of Practice of a registered nurse.

PRIMARY DUTIES AND RESPONSIBILITIES

- Provide Patient and Family Centered Education according to the patient's individual learning needs

- Utilizes the patient education module in EPIC to document assessment data, educational goals, learning objectives and educational material taught to patients and their families

- Provides education interventions that utilize primarily interactive, collaborative, skill-based training methods and maximizes the use of interactive training methods

- Evaluates effectiveness of educational services in a standardized and consistent manner

- Utilizes a collaborative approach to the development, implementation and evaluation of patient education

- Identifies when patient or family needs are outside the scope of the educator's practice and expertise and arranges for additional services as needed

- Participates where necessary in the development and review of all patient education training materials

- Engages all relevant stakeholders in the development and revision of patient education materials

- Coordinates clinically focused patient education programs for patient groups

- Participates in the development, implementation and evaluation of community based educational programs

- Identifies effective methods for remaining up to date with best practice information regarding pertinent disease processes

- Demonstrates the ability to develop a collaborative, therapeutic alliance with individuals

- Participates in program evaluation processes and quality improvement programs

TECHNICAL COMPETENCIES

COLLEGIALITY & LEADERSHIP

• Establishes collegial partnerships
• Shares knowledge and skills with peers and colleagues
• Provides leadership in the professional practice and professional development settings

LEARNING NEEDS ASSESSMENT

• Collects data and information from a variety of sources.
• Uses current technologies to facilitate comprehensive assessment of individual and organizational needs.
• Analyses issues, trends and supporting data to determine educational needs.
• Involves learners and stakeholders in formulating desired educational outcomes which reflect role competence, learning and change.
• Evaluates progress towards attainment of outcomes using reliable instruments, using systematic methods to measure relevant outcomes.

COORDINATION OF LEARNING & PRACTICE ENVIRONMENT

• Coordinates and documents educational initiatives and activities
• Promotes a positive learning and practice environment.
• PROFESSIONAL DEVELOPMENT Uses research to guide practice decisions, contributing the development of lifelong learning of self and others.

TECHNICAL SKILLS

• BLS
• Safe Patient Handling
• Pressure Ulcer Prevention & Care
• Restraints (soft / hard)
• Falls Prevention
• Physical Assessment
• Safe Medication Administration
• Teaching Methods
• Learning Need Assessment

EXPERIENCE REQUIREMENTS

• Minimum of two (2) years clinical experience post qualification as a registered nurse, pharmacist or health education/health sciences/teaching with a high interest in patient education
• Strong presentation and interpersonal skills Strong oral and written communication skills- Ability to speak and write in both English and Arabic is required.

EDUCATION REQUIREMENTS

• Bachelor's degree in nursing from an accredited program is required.
• Valid and current national license is required.
• BLS is required
• Specialty certification is encouraged

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, extensive sitting, standing and/or walking, working under stressful conditions and some irregular hours, handling or lifting patients, mobility sufficient to visit with departments or employees throughout CCAD and lift up to 30 lbs.

ORGANIZATION-WIDE COMPETENCY ASSESSMENT REQUIREMENTS

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient's First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.

All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.

Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.