About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post www.tollgroup.com
The Opportunity
- Investigate internal customer issues related to Workday, reviewing tickets to assess the need for vendor or IT support, while providing business context and exploring solutions.
- Develop and execute User Acceptance Testing (UAT) scripts for monthly, bi-yearly, and ad-hoc releases in Workday.
- Manage employee life cycle processes in Workday, including Tier 1 support, role management changes, and permissions access.
- Ensure data integrity by performing HRIS process corrections and rescinding actions as necessary based on user roles.
- Contribute to new process implementations, including training and creating standard operating procedures (SOPs) and reference materials.
- Conduct audits between Workday and the Payroll System to maintain data integrity, and draft proposals for continuous process improvements with the implementation of approved changes.
What You'll Need To Succeed
- Degree with 2-6 years in Shared Services Environment, well verse in Workday and preferably ServiceNow.
- Experience in 1 or 2 successful end to end Payroll Implementation using PECI.
- Passionate with both frontline and backend support and has good internalization on HR work processes and customer engagement.
- Attention to Detail.
- Fresh Graduates are welcomed as well.
What moves you
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.
