About Your New Job:
- To provide support to Coca-Cola Hellenic Group countries in the area of learning and developmentorganisation and coordination of training events, maintenance of training curriculum databases, and training records.
- To ensure compliance with human resources policies.
- To build effective relations with co-workers, managers, CoEs members, and countries stakeholders of Coca-Cola Hellenic.
- To identify and respond to internal and external customer's needs, actively delivering customer service that exceeds customer expectations.
- To make productive use of technology tools and systems, to ensure effective service delivery and accurate data management.
- To ensure effective customer relationships are established and maintained through providing prompt service by fully understanding clients needs and requirements.
- To constantly strive in finding ways in which the internal processes and procedures can be further improved.
- To ensure the timely and accurate delivery of information to stakeholders and customers.
- To deliver high-quality service to the Shared Service Centre customers.
About Your New Job Responsibilities:
- Provide support to Coca-Cola Hellenic Group countries in the area of learning and developmentcreation and maintenance of trainings in our portal (e.g., events/classrooms, materials, assessments).
- Ensure smooth follow-up and system administration of training service delivery.
- Support contract administration related to learning and development initiatives.
- Promote, develop, and maintain effective communication and excellent relationships with our learning management stakeholders across CCH.
- Participate in initiatives to increase process efficiency, standardise, and redesign in line with the business needs.
- Identify problem areas in the process and work with the team to generate solutions.
- Prepare supporting documentation and reporting needed for daily processing of all processes in scope.
ARE THSES YOUR SECRET INGRIDENTS
- 1-2 years of experience in the field of HR administration or customer support.
- Fluent command of English, both written and verbal.
- Advanced Experience in Excel is a must
- Strong interest in human resources.
- A bachelor's degree in HR, business administration, or other related subject would be a plus.
- Solid customer service and stakeholder management skills, and the ability to work with tight deadlines.
- Analytical and problem-solving skills.
- Team player, proactive, & result-driven.
HOW WE WILL SUPPORT YOU
- You'll have a buddy who will introduce you to the business and your daily routines during your onboarding period.
- International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.
- 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth.
- Competitive remuneration and social package
About Your New Team:
- We are a family of 36 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC, one of the world's largest bottlers and partners of The Coca-Cola Company. Our every-day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favourite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve.
Think you've got the secret ingredient Apply Now!
