Personal Assistant

We are currently seeking for an enthusiastic and committed individual with exceptional communication skills that prides herself on her ability to deliver extraordinary levels of service and provide creative solutions.

As a Personal Assistant you are responsible to provide a full range of administrative support activities for the General Manager / Resident Manager on a timely basis, thriving for the highest possible standards at all times while working in close cooperation with the Department Heads and their secretaries, whereby your role will include key responsibilities such as:

. Manage the General Manager's schedule and maintain total confidentiality with regards to all matters pertaining to the executive office (regarding employee, business and guest information)
. Liaise with the Corporate Office for various administrative issues and on going projects being handled by the General Manager
. Responsible for typing all correspondence relating to the executive office according to the General Manager's instructions
. Prioritize and perform accordingly to ensure that the General Manager's requirements and urgent correspondence is handled with speed and efficiency
. Keep calendar constantly updated to facilitate appointment and meeting schedules
. Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required
. Attend meetings, record, write and distribute the minutes and follow up on action items
. Handle and investigate guest complaints by coordinating with departments concerned

Education, Qualifications & Experiences

You should ideally have a college diploma in secretarial training and relevant previous experiences. You must also have fluency in both written and spoken English and the ability to take sufficient notes at a meeting to prepare record of events. Computer literate and sufficient typing skills to complete 60wpm accurately will be highly regarded.

Knowledge & Competencies

The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with a high level of confidentiality. You are an extremely proactive and switched on person with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies:

Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Customer Focus
Adaptability
Effective Communication
Drive for Results