JOB PURPOSE:
Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area.
JOB QUALIFICATIONS AND REQUIREMENTS:
- Bachelor's degree in Business Administration or equivalent is required
- A minimum of 2 years of relevant experience
ROLES AND RESPONSIBILITIES:
- Collect needed data and conduct proper analysis in order to develop detailed reports highlighting proposed Governor Office strategy
- Communicate Governor Office approved strategic objectives and priorities to concerned internal stakeholders and develop departmental annual operating plans and strategy accordingly
- Collect departmental strategic, operational and budgetary plans in line with the Governor Office's set strategic priorities, consolidate plans and coordinate with Strategy and Development sector to seek management approval
- Develop KPIs and targets for Governor Office ensuring alignment with ZATCA's strategic objectives
- Ensure proper implementation of ZATCA's approved operational plans and support internal Governor Office departments in identifying and resolving challenges in collaboration with relevant internal stakeholders
- Coordinate the implementation of cross-organizational activities and initiatives ensuring Governor Office's adherence and compliance to organizational mandates and escalate discrepancies when needed
- Coordinate with Strategy and Development sector and act as a focal point for business processes update ensuring alignment with ZATCA's guidelines, templates and strategic objectives
- Follow-up on the project management activities of the Governor Office and develop status update reports
- Draft recommended action plans based on meetings outcomes, communicate it with relevant stakeholders and follow-up on implementation of key decisions
- Provide regular updates to the Governor on decisions implementation progress and on special project status
- Coordinate requests received from internal stakeholders across functions, address requirements and report on status ensuring fulfilment in a timely and accurate manner
- Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
- Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
- Escalate complex problems to the relevant person to ensure cases/issues are closed properly
- Perform other duties as requested
- Train junior staff on the different job activities to ensure transfer of know-how, when applicable
- Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
- Support junior staff or direct reports in order to execute their duties according to set policies and processes
