MedNet Egypt is one of the leading managed care service organizations that cater to healthcare needs. We are looking for a skilled Officer Production who will be responsible for processing daily operational activities, including policy creation, amendments, member uploads, and the release of E-Cards, among other tasks. The successful candidate will engage in continuous process reviews concerning policy and endorsement management, providing recommendations for improvements as necessary to enhance operational efficiency and ensure client satisfaction.
Your Job
Process daily activities in accordance with established protocols, including policy creation, amendments, member uploads, and eCard releases.
Conduct ongoing reviews of processes related to policy and endorsement management, suggesting enhancements to improve efficiency and achieve client satisfaction.
Scrutinize data and perform preliminary checks on all information collected from clients, as this serves as the foundation of the entire process.
Prioritize the timely processing of new policies within the system, adhering to annual targets and maintaining high productivity standards.
Complete the policies and endorsements process, including computations, in alignment with annual targets for standard and sub-standard benefit deviations, considering group size and the number of deviations from standard benefits.
Ensure that enrollments and policy issuances are executed within agreed-upon turnaround times.
Maintain the highest quality standards by regularly updating policies and procedures to ensure their proper application.
Foster a strong relationship and alignment with other departments, providing necessary support as required.
Your Profile
Bachelor's degree in business administration. A medical background is considered an advantage.
Minimum three years of experience in Third-Party Administrator (TPA) or insurance sector, specifically in production, enrollment, or underwriting functions
Good command of the English language
Advanced skills in Microsoft Office applications
Familiarity with medical terminology is a plus.
Knowledge of the local health insurance sector and relevant regulations
