We are seeking a proactive and detail-oriented Portal Marketing Admin to manage our property listings, collaborate with various teams, and ensure optimal performance across our platforms. This role is crucial in maintaining high standards for our listings and supporting our sales and listings agents.
Key Responsibilities:
Manage Listings:
Oversee the publishing process by reviewing and verifying all necessary documents, property details, and photos, ensuring that all live listings are accurate and compelling.
Review Pending Requests:
Process and manage pending requests from agents, ensuring timely and effective resolution.
Verification Process Review:
Conduct thorough reviews of all listings to confirm compliance with established verification criteria.
Technical Issue Monitoring:
Actively monitor listings for any technical issues and promptly report these to portal support for timely resolution.
Agent Support:
Assist sales and listings agents with their requests and concerns related to portal functionalities and CRM operations, providing clear and timely communication.
Performance Tracking:
Track and evaluate the performance of agent profiles on the platform, ensuring adherence to established standards and criteria.
Daily Request Management:
Manage daily requests and updates from agents, providing timely responses and ongoing support as needed.
Stay Updated on Portal Features:
Keep informed about new updates and features on portals, ensuring our listings leverage these enhancements for improved visibility and performance.
Project Knowledge:
Stay up to date with launched projects, acquiring knowledge to effectively advertise and promote them on portals.
Proven ability to manage multiple tasks efficiently and effectively.
Strong attention to detail with a focus on accuracy
Job Type: Full-time
