***Please read the requirements before applying
*This Job is not for IT People
*This Job is for people who already have experience in POS systems, Back Office, Inventory, Stock...
*This Job is for people with Training skills, Organized, and passionate about engaging with customers.
Our innovative and growing company is looking for an ERP Software Trainer to join our team. If you're seeking a dynamic place to work, please review the key qualifications and responsibilities below:
Responsibilities:
1.Training Delivery
- Conduct customer and internal employee training sessions on product functionality, both in-person and virtually.
- Provide support through phone, email, and refresher sessions as needed.
- Facilitate BIM POS software installations for customers and employees.
- Support the Helpdesk with customer inquiries and issue resolution.
2.Content Development
- Design and update training content following company learning principles and instructional design best practices.
- Generate and maintain training documentation and supporting materials.
- Develop and deliver additional corporate training programs as required.
3.Collaboration and Communication
- Collaborate with the Development team and management to gather information essential for creating training programs.
- Work closely with other training team members to establish best practices and develop innovative training solutions.
- Actively support the resolution of system test and production release issues, adhering to software change control procedures.
4.Project Tracking and Risk Management
- Plan and track training projects, ensuring timely communication of status to the project manager.
- Proactively identify and address any project issues that could impact success.
QUALIFICATIONS:
- Ability to understand and explain technical information to technical resources non-technical users.
- 1 -2 years of experience in a similar position.
- Self-motivated, efficient and ability to work on independently part of a team.
- Ability to work under pressure and with time organizational skills.
- Good listening and facilitation skills.
- Ability to influence and to execute a vision.
