Who we are
With offices in Abu Dhabi, Dubai and Manchester, Q Communications has a reputation for big ideas, new insights, relentless tenacity and achieving exceptional results for our clients across the UAE, Middle East, United Kingdom, Europe and USA.
Our vision
We aspire to be the worlds most sought after communications agency, inspiring moments of brilliance and happiness through our exceptional services and actions; a collective of creatives and communicators who we encourage and nurture in both mind and body; adding unparalleled value to our clients and making a real difference in the world.
Q is a special place to work, made up of a passionate team who deliver brilliance and exceptional service to our clients. Our people are very important to us and we like to look after them by providing a range of opportunities and benefits, including:
Be better at what you do:
Qcademy offers you the opportunity to learn and grow with us. We pride ourselves on our teams personal and professional development.
We promise to give you all the tools you need in a great workspace so you can focus on being the best version of you.
You are our story:
We believe that our people are our greatest achievement and know our team is our greatest asset.
We regularly show our appreciation to our people and celebrate their achievements.
Flexible Fun Work Space:
Our people enjoy coming into work and spending time with each other.
We offer flexibility to help our people get the balance right between life in and outside of work.
We are a team of professionals who know what it takes to get the job done.
But we also know how and when to have fun.
Be part of something bigger:
We embrace diversity and inclusion. Our team is proudly made up of people from across the globe and we see this as one of our greatest strengths.
With international offices and a global client portfolio Q Communications continues to grow and you can be part of the journey.
Create Impact:
We deliver campaigns for our clients that impact their business and your friends will be talking about at the water cooler.
We care about the community we live in and are passionate about giving back. Through our Q Cares program we show our support for causes that were passionate about.
We live and breathe our values:
Transparency | Creativity | Respect | Communication | Passion
What the role entails
The Account Manager - Public Relations oversees a portfolio of large client accounts, leading the delivery of PR services to support and enhance their brands. Key responsibilities include:
Client Management: Handle multiple large client accounts, aligning PR strategies with project plans and targets.
Strategic Guidance: Serve as the primary contact for strategic PR advice, issue resolution, and excellent client service.
Campaign Development: Create and implement innovative PR plans and campaigns using industry insights.
Project Oversight: Set project plans, delegate tasks to junior team members, and ensure timely, high-quality delivery.
Content Review: Edit press releases, pitch emails, social media content, and other materials, tailoring them to specific audiences and platforms.
Media Relations: Build and maintain relationships with journalists, influencers, and key industry contacts; manage media entertainment.
Pitching & Queries: Pitch press releases and features to media; respond to journalist inquiries.
Event Management: Organise and oversee press launches and client events, ensuring smooth execution.
Team Leadership: Coach and provide feedback to junior team members; oversee account reporting and campaign evaluations.
Budget & Business Development: Contribute to project budgets, manage costs, and drive business development through client relationships and new business pitches.
Administration: Manage client account administration, including contracts, invoicing, and reporting.
Collaboration & Development: Foster team collaboration, engage in professional development through Qcademy, and stay updated on industry trends to maintain a competitive edge.
Who you are
Ideally you will have:
A recognised tertiary qualification in Communications, Public Relations, Journalism, or Digital Marketing.
At least 4-5 years agency experience in similar role.
In-depth knowledge and experience with the local media landscape.
Proven experience in leading and collaborating within a team to deliver client services.
Outstanding written and verbal communication skills, with excellent presentation abilities.
A creative flair and demonstrated ability to produce engaging PR content.
Strong knowledge and experience with various social media platforms.
Ability to establish and maintain strong relationships with clients, colleagues, journalists, and other stakeholders.
Exceptional client service skills with a proven ability to manage a busy client portfolio effectively.
Experience in managing projects, meeting deadlines, and adhering to budgets and targets.
Capacity to work independently with minimal supervision.
Excellent organisational abilities, with experience leading a team under competing priorities without compromising quality.
High resilience in handling client requests and competing priorities, with the ability to model this behavior for junior team members.
Strong attention to detail.
Demonstrated professionalism, including punctuality, presentation, responsiveness, and reliability.
A strong desire for continuous learning and professional growth.
Commitment to staying updated on industry trends and sharing knowledge with colleagues through mentoring and peer learning.
