Pre-Sales Consultant - IT Operations Management

ICT company located in Jal El Dib is looking for a Pre-Sales Consultant IT Operations Management:

Key Responsibilities:

1. Technical Expertise:

• Demonstrate a deep understanding of IT operations management solutions and their application in real-world scenarios.
• Stay updated with the latest trends and advancements in related technologies.

1. Sales Support:

• Collaborate with the sales team to identify customer needs and provide tailored solutions.
• Conduct product demonstrations and presentations to showcase the value and capabilities of the solutions.
• Assist in developing proposals and technical documentation to support sales opportunities.

1. Customer Engagement:

• Engage with potential and existing customers to understand their IT operations challenges and requirements.
• Provide technical consultation and guidance to customers during the pre-sales phase.
• Address technical inquiries and provide solutions to customer issues.

1. Solution Design:

• Design and architect solutions that meet customer requirements and align with best practices.
• Create detailed technical specifications and solution blueprints.
• Ensure that proposed solutions are scalable, secure, and aligned with industry standards.

1. Collaboration:

• Work closely with product management, engineering, and support teams to relay customer feedback and influence product development.
• Collaborate with the marketing team to develop technical content and collateral for promotional activities.

Qualifications:

• Bachelor's degree in computer science, Engineering, or a related field.
• 2-5 years of experience in a presales or technical consulting role, with a focus on IT operations management.
• Strong understanding of related concepts, tools, and best practices.
• Excellent presentation and communication skills.
• Fluent in French and English.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Proficiency in solution design and technical documentation.

https://app.easy.jobs/job/pre-sales-consultant-it-operations-management/pipelinepipeline=64975