UniKomm, a cutting-edge digital transformation firm based in Riyadh and an esteemed Elite Partner of ServiceNow, invites applications for a full-time position as a Principle HRSD Consultant
Company Overview: Since 2014, UniKomm has led the charge in digital transformation as the first certified Saudi partner of ServiceNow Inc. Our commitment to excellence extends to being the exclusive partner in the GCC offering in-country ServiceNow cloud services. Dedicated to empowering premier organizations in Saudi Arabia and the Middle East, we specialize in refining and enhancing IT and business operations, driving efficiency, reducing downtime, and optimizing costs. UniKomm stands ready to deploy and leverage ServiceNow technology, manage end-user services or data centers, and tackle IT, Customer Service, GRC, and broader business challenges.
Roles & Responsabilities
- Business Engagement: Lead and Consult with HR stakeholders to understand requirements and translate them into functional and technical specifications
- Understanding of the Human Resources function, including strategy, process evaluation, process improvement and risk mediation, design of HR system delivery options and HR IT strategy
- Solution Design and Development: Design, develop, and implement customizations and configurations for ServiceNow HRSD to meet specific business requirements
- Collaboration: Work closely with business analysts, project managers, and end-users to gather requirements, provide technical insights, and ensure the successful implementation of solutions
- Contribute to business development and client pursuit activities by preparing proposals and delivering presentations for potential clients
- Documentation: Create and maintain comprehensive technical documentation for customizations, configurations, and integrations
- Training: Assist in the training of end-users and support staff and develop user guides and training materials as needed
Skills
- ServiceNow HRSD advisory experience is a major advantage
- Minimum eight years of related experience in HR & Technology Transformation projects
- Relevant professional experience leading large-scale projects teams, including managing multiple workstreams, overseeing project deliverables, monitoring project risks or issues and managing project financials, with a global management consultancy firm, or niche consultancy in which you gained exposure to a large-scale project(s)
- consultancy firm, or niche consultancy in which you gained exposure to a large-scale project(s)
- Experience leading HR Transformation engagements in one or more of the following functional domains supply chain, IT, finance, customer, sales & marketing
- Should have worked in large multi-disciplinary teams as part of functional and enterprise-wide transformation engagements
- Proven track record in managing and analysing large datasets and using analytics in project execution
- Expertise in working with and engaging clients in discussions around the use of digital assets in the delivery of HR Transformation projects
- Bachelor's degree and relevant post-graduate qualification
- Experience in Saudi Arabia is a major advantage
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