Process Excellence Lead

About Us

Ready to change the world We're reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures and Raed Ventures) and we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!

We are innovative problem-solvers on this adventure together. Working at Trella means that you'll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly.

Our Purpose

At Trella our Vision is to Empower our Communities to move Economies Forward, and we're doing this by building a digital experience that provides our Shippers, Carrier, and Teams with the right technology and platform that reduces the costs of moving goods > Simply, we're trying to disrupt and reinvent trucking, and empower our economies. We have launched from Egypt to Saudi Arabia and UAE, and are looking to build and expand our footprint across the MENA region.

About the Role:

Process Excellence Leads are professionals who focus on optimizing and streamlining business processes within organizations. They play a pivotal role in enhancing efficiency, reducing costs, and improving overall operational performance. This job description outlines the key responsibilities, qualifications, and skills required for individuals in process excellence roles.

What you'll do:

• Process Assessment:
  
  

Conduct thorough assessments and evaluations of existing business processes, identifying areas for improvement, inefficiencies, and bottlenecks.

• Data Collection and Analysis:
  
  

Gather and analyze data related to process performance, utilizing statistical and analytical tools to identify trends and areas requiring attention.

• Process Mapping:
  
  

Create detailed process maps and flowcharts to visualize current processes and pinpoint areas for optimization.

• Performance Metrics:
  
  

Define key performance indicators (KPIs) and metrics to measure process effectiveness and monitor progress in process improvement initiatives.

• Continuous Improvement:
  
  

Develop and implement process improvement strategies, methodologies, and best practices.

• Root Cause Analysis:
  
  

Identify root causes of process issues and inefficiencies, and recommend solutions to address these issues effectively.

• Change Management:
  
  

Collaborate with stakeholders to implement process changes and ensure successful adoption by employees.

• Documentation:
  
  

Maintain accurate documentation of process improvements, changes, and associated procedures.

• Training and Education:
  
  

Provide training and support to employees involved in the newly optimized processes, ensuring understanding and adherence to updated procedures.

• Project Management:
  
  

Lead or participate in cross-functional teams focused on process improvement projects, managing timelines, resources, and budgets.

What you'll need:

• A bachelor's degree in Business, Operations Management or a related field is required.
• 4 to 6 years of experience in a similar role, preferably in a product-focused environment.
• In-depth knowledge of process improvement methodologies and tools, such as Six Sigma, Lean, or TQM.
• Proficiency in data collection and analysis using statistical software (e.g., Minitab, Excel) and data visualization tools.
• Strong problem-solving skills and the ability to identify root causes and recommend effective solutions.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams, present findings, and drive change.
• Project management skills, including the ability to manage multiple projects simultaneously and deliver results within specified timelines.
• Understanding of change management principles and experience in guiding teams through process changes.
• Proficiency in using process mapping and modeling software (e.g., Visio) and project management tools (e.g., Microsoft Project).
  
  

What We Offer

• Hybrid work model with flexible working hours.
• Annual performance review.
• Flexible leave policy that supports your work-life balance and personal needs.
• Development opportunities in a rapidly growing multinational company.
• Early payday option, allowing you to access your earnings sooner helping you manage expenses and financial planning with greater ease.
• The opportunity to Support your colleagues growth through Learning & Development initiatives.
• The experience of working in one of Forbes Middle East's top 50 most funded start-ups in MENA.