Procurement Executive

About EFS

Established in 2001, EFS Group is a global leader in integrated facilities management services with 75 service lines under 15 business verticals, and operations across 23 international markets. Creating sustainable value for clients and communities, the group delivers disruptive solutions that cater to some of the industry's most complex needs, spanning sectors including infrastructure and security as well as hospitality and leisure. Home to 25,000 employees from different cultural and professional backgrounds across 30-plus offices, EFS prioritizes embracing and empowering its workforce.

EFS is an ISO-certified, award-winning, and credible choice among multinational companies, and government agencies as well as maintaining its reputation and trust working with 500 fortune companies.

EFS Group is a people-first organization that prioritizes employee well-being and fosters a diverse, inclusive work environment for career advancement through tailored learning and development programs. With a focus on client retention, innovation, and digital transformation, EFS Group is a trusted and agile facilities management services provider, offering a comprehensive portfolio of solutions, including technical operations, maintenance, soft services, and sustainability initiatives. Our commitment to excellence, compliance, and delivering maximum value to clients and stakeholders sets us apart in the global facilities management industry.

Purpose of the role:

The purpose of the Executive - Supply Chain Management role is to efficiently oversee purchasing activities, ensuring cost efficiency, quality, and smooth operational support within the company's procurement framework. This involves maintaining positive supplier relationships, evaluating supply options, and adhering to procurement policies while also focusing on client satisfaction.

The role includes but is not limited to:

Objectives:

• Supervise and lead the purchasing department, ensuring smooth operations and adherence to company standards
• Plan and strategize equipment, services, and supplies procurement to meet organizational needs effectively
• Evaluate, compare, and approve products and services for purchase, considering cost-effectiveness and quality
• Manage inventories meticulously, maintaining accurate records and pricing information
• Research and evaluate prospective suppliers, fostering positive supplier relations and negotiating contracts
• Assist in the preparation of budgets, cost analyses, and reports to monitor and optimize procurement processes

Operational Excellence:

• Oversee timely distribution of stock to various departments based on demand or requisitions
• Conduct periodic site visits and inspections to measure customer satisfaction and address any issues promptly
• Respond to escalations and complaints with professionalism and efficiency
• Maintain agreed-upon Key Performance Indicators (KPIs) and deliver Service Level Agreements (SLAs)
• Streamline logistics and distribution processes to minimize delivery times and enhance operational efficiency

Client Experience:

• Ensure that purchases align with client expectations and company standards for quality and efficiency
• Maintain open communication channels with clients regarding procurement needs and satisfaction levels
• Establish and maintain strong relationships with key clients, serving as a trusted advisor on procurement matters
• Continuously strive to enhance the client experience through proactive problem-solving and attentive service
• Monitor and address client feedback to improve procurement processes and satisfaction levels
• Provide training and support to clients on procurement tools and processes to enhance their experience and efficiency

Education

Bachelor's degree in supply chain management, logistics, business administration, or a related field

Experience

• 4-6 years of experience
• Industry: Facilities Management / Community Management / Construction /
• Previous Role: Executive SCM/Procurement