The Product Manager for the Corporate Banking will be responsible to oversee the development and management of the Client Onboarding Portal. This role involves collaborating with cross-functional teams to ensure the portal meets the needs of our corporate clients, enhances user experience, and aligns with banks strategic goals. The ideal candidate will drive innovation, ensure compliance and regulatory aspects are covered, and deliver a seamless onboarding experience to our clients and operations staff.
Product Strategy:
- Develop and implement a product strategy for the Client Onboarding Portal that aligns with the corporate banking division's objectives
- Define/maintain the product roadmap and prioritize features based on business value and customer feedback
- Perform necessary market research to make sure the product developed is best in class
Stakeholder Collaboration:
- Work closely with internal stakeholders, including IT, operations, and compliance, to gather requirements and ensure the portal meets regulatory standards
- Facilitate regular meetings and updates with stakeholders to ensure alignment and transparency
- Present to senior management the progress on a biweekly basis
User Experience:
- Focus on enhancing the user experience by incorporating feedback from clients and internal users
- Conduct usability testing and user interviews to gather insights and improve the portal's interface and functionality
Project Management:
- Lead the project lifecycle from concept to launch, ensuring timely delivery and quality standards
- Manage project timelines, budgets, and resources effectively
- Handson experience in tools and techniques that are essential to track progress of the delivery
Market Analysis:
- Conduct market research to identify trends, competitive landscape, and opportunities for innovation
- Analyse customer needs and market gaps to propose new features and improvements
Performance Monitoring:
- Track and analyse the portal's performance metrics, making data-driven decisions to improve functionality and user satisfaction
- Prepare regular reports and presentations on product performance and future plans
Training and Support:
- Provide training and support to internal teams and clients to ensure effective use of the portal
- Develop training materials and user guides to facilitate onboarding and usage
Experience:
- Minimum of 10 years of experience in product management, preferably within the banking or financial services industry
- Proven track record of successfully managing and launching digital products specialized in client Onboarding and Servicing
Education:
- Bachelor's degree in business, Finance, Computer Science, or a related field. MBA is a plus
- Relevant certifications in product management or project management are advantageous
Skills:
- Strong analytical, problem-solving, and project management skills. Excellent communication and stakeholder management abilities
- Excellent communication and stakeholder management abilities
- Proficiency in product management tools and software
Knowledge:
- In-depth understanding of corporate banking products and services, as well as regulatory requirements
- In-depth knowledge of Corporate Client Onboarding and Servicing
- Familiarity with agile methodologies and practices
Attributes:
- Proactive, detail-oriented, and able to work in a fast-paced environment. A passion for innovation and continuous improvement
- A passion for innovation and continuous improvement
Strong leadership qualities and the ability to motivate and guide cross-functional teams
Requirements
Experience:
- Minimum of 10 years of experience in product management, preferably within the banking or financial services industry
- Proven track record of successfully managing and launching digital products specialized in client Onboarding and Servicing
Education:
- Bachelor's degree in business, Finance, Computer Science, or a related field. MBA is a plus
- Relevant certifications in product management or project management are advantageous
Skills:
- Strong analytical, problem-solving, and project management skills. Excellent communication and stakeholder management abilities
- Excellent communication and stakeholder management abilities
- Proficiency in product management tools and software
Knowledge:
- In-depth understanding of corporate banking products and services, as well as regulatory requirements
- In-depth knowledge of Corporate Client Onboarding and Servicing
- Familiarity with agile methodologies and practices
Attributes:
- Proactive, detail-oriented, and able to work in a fast-paced environment. A passion for innovation and continuous improvement
- A passion for innovation and continuous improvement
Strong leadership qualities and the ability to motivate and guide cross-functional teams
