Job Summary
Zurich Middle East is part of Zurich Insurance Group, one of the worlds largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.
Reporting to Head of Agile BAS and Change Management, as Product Owner you will work within your tribe and the business to communicate and deliver the product vision, strategy and roadmap based on market research, customer insights and business goals; continuously seeking to achieve iterative value, achieving the best value possible for our customers, partners, and the business.
Job Accountabilities
As Product Owner, your role will involve:
Define and communicate the product vision, strategy, and roadmap based on market research, customer feedback, and business goals.
Collaborate with stakeholders to gather and prioritize product requirements, ensuring alignment with business objectives and customer needs.
Translate business requirements into clear user stories, epics, and acceptance criteria, ensuring a comprehensive understanding by the development team.
Incorporate the customer experience standards into the customer journey ensuring red line standards as a bare minimum are met.
Prioritize and maintain the product backlog, ensuring that it is well-groomed, organized, and reflects the highest value items.
Work closely with the development and testing teams to ensure the successful delivery of product features, providing guidance and clarifications as needed including post implementation support.
Input into regular sprint planning, sprint review meetings and conducts backlog refinement, ensuring that the team is aligned and focused on delivering customer and business value.
Act as the main point of contact for all product-related inquiries, clarifications, and decisions, providing timely and accurate information to stakeholders.
Conduct market and competitive analysis to identify trends, opportunities, and potential risks, and use these insights to drive product innovation and improvement.
Collaborate with UX/UI designers to ensure a user-centric approach in product design and development.
Engage with customers, gather feedback, and conduct user testing to validate product concepts and gather insights for future enhancements.
Monitor product performance and usage metrics, analyze data, and identify areas for improvement or new feature development.
Work closely with the tribe master and functional leads to realize benefits associated with the product
Stay up-to-date with industry trends and emerging technologies, and continuously seek opportunities to enhance product offerings.
Job Qualifications
To be successful in this role, you will need:
Bachelors degree in business, Computer Science, or a related field. Relevant certifications like a CSPO is a plus.
Proven experience as a Product Owner or similar role in management/leadership
Good understanding of product management methodologies, agile principles, and the software development lifecycle.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels.
Strong analytical and problem-solving abilities, with a data-driven mindset and the ability to make informed decisions and influence decisions on the back of data.
Experience with user-centric design and usability principles, with a focus on delivering exceptional user experiences.
Good knowledge of product management tools and software, such as JIRA, Confluence, or similar platforms.
Ability to prioritize tasks, manage multiple projects simultaneously, and deliver results within tight deadlines.
Leadership skills with the ability to inspire and motivate teams, foster collaboration, and drive consensus.
Knowledge of insurance products and services in the insurance industry is a must.
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right
We are an equal opportunity employer who knows that each employee is unique - thats what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet.
Location(s): AE - Dubai
Remote working: No
Schedule: Full Time
Recruiter name: Leigh Jeremy Jaye Santander
Closing date:
